terms and conditions

1. The English version of the General Terms and Conditions are provided as a courtesy for English speaking customers. Translation errors may occur occasionally, although we have made every effort to ensure accuracy. Only the German version ("AGB") has legal validity.

2. Every bet takes place between two parties: the bookmaker (bets4all.com) and private individual customers. Customers can place bets on sporting events.

3. We strictly prohibit the placing of bets on sporting events where the customer is involved, or has an influence on the outcome (e.g. as a referee, as a player, or as a trainer). If it comes to our attention that this has taken place, we reserve the right to cancel the bet and pay back the stake.

4. We do not accept bets from other bookmakers or bet procurers.

5. bets4all.com will not be liable or responsible for damage to your account that is caused by improper use i.e. use of your account by 3rd parties, or damage caused by carelessness relating to your own personal security.

6. By placing a bet the customer agrees to respect and abide by the general terms and conditions. The customer must confirm that he/she has read them, and is 18 years or older.

7. The customer submits to being of sufficient age to place bets in his/her own country. The customer also declares that he/she is unaware of the final result of the event at the time the bet was placed. This means, the customer guarantees that he has no insider-information about the concerning event(s). The customer also guarantees that the money - used for stake(s) - does not come from illegal sources.

8. bets4all.com wishes to point out that betting is restricted in some countries, and strictly forbidden in others. bets4all.com is not liable or responsible for violations of these laws by customers.

9. The customer accepts that bets4all.com will retain all personal data provided.

10. The customer accepts that the bookmaker can refuse the acceptance of bets without the need for providing an explanation, limit the stake before he/she accepts the bet, and that he/she can change odds before bets are placed.

11. On all bets placed the records held by bets4all.com are standard. We will correct apparent errors. Other disputes will not be permitted.

12. bets4all.com does not accept liability for errors and mistakes in data occurring due to transmission. The bookmaker retains the right to correct obvious mistakes, for example, over the confusion of odds or teams. If this does not happen, the bet will be paid off with an odd of 1.00.

13. Any kind of claims for damages from customers of bets4all.com or persons employed by them will not be entertained.

14. The customer is not allowed to subrogate any kind of outstanding debts against bets4all.com.

15. Cancellation or modification of a bet can only be done by the bookmaker. The cancelling process must be carried out by the bookmaker and entered in the bookmaker`s records. The customer has no one-sided right of withdrawal of the betting contract.

16. bets4all.com is not liable for any errors or mistakes based on incorrect, delayed or manipulated transmissions.

17. In the case of conflict concerning the bet conditions the venue is Linz, Austria.

2. If the customer places a bet after the event has begun, or does not have a sufficient balance in his/her account to place the bet, the bet is invalid. In this case, bets4all.com will pay-off the stake with an odd of 1.00.

3. The winner of an event is the person or team that is nominated by the jury on the day of the event at 12 o'clock pm (local time where the event takes place). This is also valid for long-term bets. Events that take place after this time - no matter what the reason - will not be taken into account.

4. At soccer games the result after 90 minutes (normal playing time) applies, and at ice hockey games after 60 minutes. Overtime, penalties etc. after the normal playing time do not influence the result. Exempted from this rule are special games, which will be clearly marked as such.

5. At the American sports (NFL, College-Football, NHL, NBA, NBL) the applicable result is the result after possible overtime has been played. If there is no winner due to "point-spreads" (e.g. a team with -6 wins exactly with 6 points head start) bets4all.com will pay off the stake with an odd of 1.00. If bets4all.com offers an X-odd (bet on tie) at World Championships, Olympic Games or other special events, the result after normal playing time applies.

6. If a cancelled game does not take place until the following day (local time where the event takes place) the placed bets are valid for the game.

7. For all bets we follow the principle of "play or pay". This means that if a sportsperson does not begin the game, no matter what the reason, the bet is lost after the event (e.g. Formula 1, ski races). The only exception to this rule is tennis. If one of the players does not compete, bets4all.com will pay back the stake (odd: 1.00).

8. If there is more than one winner the pay-offs will be divided accordingly.

9. If an event does not take place, or it does not officially end - no matter what the reason - bets4all.com will pay back the stakes if the game does not take place by 12 o'clock pm of the following day (local time where the event takes place). Excluded from this rule are soccer and ice hockey games, if they had to break off after the official playing time. This is not valid for tennis. If one tennis player abandons the match, the other player will automatically be the winner.

10. If the customer has placed a combination bet and one of the events is called of, interrupted or annulled, or it does not take place for any other reason and it is not replayed by 12 pm two days later, the stake will be paid back (odd: 1.00). This is also valid for events placed in the wrong sequence on the quota sheet. It is not valid if the home team renounces the right to play on the home ground, if the event is postponed or if the event takes place at a neutral venue. If, with the combination bet, none of the named starters takes part, or all the events are called of, interrupted or annulled, or if it does not take place due to any other reason and is not replayed by 12 pm two days later, the stake will be paid back (odd: 1.00).

11. In the case of a "head-to-head" bet, both sportsmen have to take part in the event. If one, or both of them do not take part, the bet is cancelled and bets4all.com will pay the stake back (odd: 1.00).

12. In the case of special bets such as, "which team will score first" or "when will the first goal be scored" the bet is lost if there is no goal in the whole game.

1. The customer opens an account over the internet during the subscription process. As soon as there is money in the customer's account he/she may place bets. All profits will be credited to this account and can be used as stakes for all future bets, without delay.

2. Per person, per family, per household and per IP-address, it is only possible to open one bet account. If a customer wants to open more than one bet account, he has to contact the bets4all.com service team first to clarify the situation and to get the permission.

3. At the request of the customer we will pay out the whole amount or a portion of the customer's balance immediately. Before the payout takes place bets4all.com will ask for copy of your passport or drivers licence. If the pay-in was made using a credit card, bets4all.com will ask for a copy of both sides of the credit card as well.

4. To use bets4all.com it is necessary that the customer uses his/her e-mail address and a password. The password is set up by the customer and it can be changed at any time. bets4all.com does not take any liability for misuse of the account. We would like to point out, that the customer's e-mail address in combination with the password should be handled with care and kept secret!

5. An internet bet is only valid provided that there is enough money on the account. If a stake is higher than the amount on the account, the stake for the bet will be reduced to the distributable amount.

6. Standard odds are the odds stated at the moment of betting.

7. Changes to the odds do not have any bearing upon bets that have already been placed.

8. In the case of obvious mistakes in the betting offer, or in the users account, bets4all.com retains the right to make corrective adjustments retroactively. Already placed bets which are concerned by these corrections will be canceled and the customers accounts will be accordingly rectified.

9. Claims against account reports and wrongly calculated balances can only be handled within 14 days of the event taking place. If there is no claim within this period, the customer accepts the actual value of the account.

10. Where bets are placed over the telephone, the customer accepts that the call will be recorded as proof.

11. The customer accepts that personal data will be saved and processed.

The minimum stake for any bet is 1 EUR.

The minimum pay-out amount is 15 EUR.

1. There is a profit limit per bet relating to the same sporting event (maximum pay-out value) of 25.000 EUR.

2. If a customer places several but equal bets (as well as the combination of equal single, combination or system bets) which are higher than the winning limit, bets4all.com has the right to reduce the number of bets until the limit is reached.

3. For some betting offers there are special, variable stake limits. If the limit is exceeded, bets4all.com will inform the customer before he/she has placed the bet. In this case the customer must lower the stake.

4. If customers place too much money exceeding the 25.000 EUR limit, bets4all.com will not be liable for the amount lost. (The customer knows the limits!)

5. If a customer (contrary to point III/2) is found to be running more than one betting account for the purpose of circumventing personal account limits (only one bet account per person, family, household and IP-address is allowed), bets4all.com reserves the right to cancel bets and winnings from the newest account.

1. In the case of bets4all.com giving bonuses to (new) customers as part of a marketing promotion, clients are permitted to request the bonus per person, per household, per family and per IP-address and let it credit to their betting account only once. In the case that a client in a shorter interval got more bonuses, the further boni will losing their validity. They will be canceled including all the with this bonuses generated winnings.

2. If it became apparent, that a person opened more accounts or outraged against point VII/1 to get a bonus more than one time, all accounts will be canceled and all demands regarding to the bonuses and the with this bonuses generated winnings expires immediatly.

3. Due to given bonuses to made deposits in general it is imperative: Unless otherwise stated, bonuses must be placed on bets a minimum of 5 times before clients can withdraw the money. Due to statements of turnovers of 3 times: The deposit and the bonus combined have to be placed at minimum 3 times at a minimum quote of 1,6. This regulation applies especially to the initial 20% deposit bonus. At deposits of 100 EUR + 20 EUR bonus it is prescripted, that 360 EUR have to be turned over at a minimum quote of 1,6. The type of the bed isn't important. The overall quote has to be 1,6.

4. A new customer bonus is only valid for first deposits. The bonus amounts to 20% of the first deposit and can only be granted once per person, household, family and IP-address. The maximum bonus receivable is 200 Euro. The deposit as well as the bonus must be wagered at least 3 times with odds of at least 1.6. It doesn't matter what type of bet you choose.

5. A 100% deposit-bonus is only available for the first deposit bonus. For all bonus campaigns in general: it is not allowed to bet onto different results at a single event. (i.e. basketball, baseball - tipp 1 and tipp 2). A violation against this regulation goes hand in hand with the cancelation of the betting win and the bonus.

6. If bets4all.com gives a free bonus to a customer, and this customer wins more than 50 Euro by betting with this bonus, the user may receive a payout to a maximum of 50 Euro. After the payout, the account will be reset to 0 Euro and the user may pay money into his bet account and to take advantage of the new customer bonus.

7. It isn't allowed to give used and tried vouchers to other persons. This vouchers will be closed for other bettingaccounts within their redemption.

Internet gambling may be illegal depending on your location. If so, you are not authorized to use your payment card to complete this transaction.